WIND 2.0 – receivables collections system for one of the leading mobile operators in Poland
Business Challenge
One of the major Polish mobile providers reached out to us to automate the process of recovering unpaid invoices from customers.
One of the major Polish mobile providers reached out to us to automate the process of recovering unpaid invoices from customers.
Our developers designed and implemented a system that automatically generates and sends emails, text messages and calls for payment notes to customers. The system is continuously developed, improved, and modified.
The work of the collections team has been made much easier by automating a lot of the tasks people had to perform manually. The system also enables direct communication with customers and provides consultants with complete at-a-glance information about the customers and their payments.
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