Our client required modifications in their existing enterprise customer service systems. One of the major challenges was adapting the platform to the WCAG 2.0 standard (Web Content Accessibility Guidelines) to provide blind and partially sighted customers with equal access to content. The client was also looking to enable its customers to pay for Google Play Store purchases with their monthly phone bills.
We selected four of our developers whose skills matched the project requirements, with a focus on experience with the latest web content accessibility guidelines. We analyzed our client’s needs, identified key focus areas, and proceeded to implement the following capabilities:
We also supported all facets of the testing and deployment phase.
The system was deployed to production within the agreed timeframe and met all scope requirements. As a result, the client was able to address key regulatory and operational objectives.
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